Good to know

  • Reservation (only valid in writing - fax / email / post):
    We cannot guarantee specific rooms or floors!
  • Included services:
    Free underground parking, free use of indoor pool, Finnish sauna, Salionarium, aroma steam room, ice grotto, 2 relaxation rooms and a gym.
  • Services for an extra charge:
    Solarium and massage services
  • Short stay supplement:
    For a short stay (up to 3 days) we charge a surcharge of 10%.
  • Cancellation policy:
    Only cancellations in writing are valid - you will then receive a confirmation from us as well! The international hotel contract terms and conditions apply. In case of late cancellation (if we can not resell the room), and for early departure, the price for the entire stay will be charged.
  • Cancellation Insurance:
    We recommend taking a private travel insurance before completion of the reservation. It covers all cancellation costs in case of accident, illness, death of the insured or his family before arrival and during the stay. If you are interested you can request more information or visit www.europaeische.at.
  • Arrival and departure:
    The room must be vacated by 11:00 on the day of departure, we also ask for your understanding that the room usually cannot be occupied before 15:00. Please inform us if you will be arriving after 20:00.
  • Means of payment:
    Cash, debit card, VISA, MASTER / EURO CARD and AMERICAN EXPRESS
  • Single occupancy of a double room, a suite or apartment - the price of the second bed is reduced by € 5, - per day.
  • Unfortunately we accept NO DOGS!
  • With the release of the new price list all previous prices are deemed invalid! Price changes, errors and omissions, and offers are subject to change.
  • The general terms and conditions for the Austrian hotel industry (AGB) apply!